Missed Call Alert!!!
This site beeps at you every two minutes. You can change the alert from "beep" to "vibrate," and vice-versa, but you can't turn the sound off. Annoying isn't it? That's what Verizon Wireless does to its wireless customers. If you are a Verizon Wireless customer and you miss a call, your phone beeps or vibrates every two minutes until the phone dies or you acknowledge the missed call. Why?
Sure, I want to know I've missed a call so I can return it. And I can imagine situations where I might want a more active alert when I have missed a call. But every missed call does not have that level of urgency, and for me the visual alert on the phone's screen is sufficient 99.9% of the time. I can see having the "missed call alert" beep/vibrate as an option for special situations, but having it as a default "feature" that cannot be turned off or configured is a MAJOR annoyance. It is so annoying, in fact, that I bought a domain name and made this web page to complain about it.
Here are three true scenarios:
Think of the child saying, "Mom . . . mom . . . mom . . . mom . . . mom . . . mom . . . mom . . . mom . . .mom . . ."
In March 2008 I called Verizon and asked how to turn off the missed call alert. I mean, I am able to change my ringtones, and I can even have different rings for each person in my phone book if I want to, but as I explained to Verizon customer service, I can't figure out how to control the missed call alert. Guess what: you can't control it, according to Verizon.
In September 2008, Verizon called me to persuade me to extend my contract, offering me the tantalizing lure of a new phone. I asked, "Can I configure or turn off the missed call alert?" They couldn't tell me. I went to the Verizon store and talked with sales people and tech support. Apparently all Verizon phones have the manditory, non-configurable missed call alert.
What do you think? If you despise the missed call alert as much as I do, or if you can think of a good reason why the phone owner should not be able to control it, I want to hear your thoughts. I also hope others will call Verizon to complain.